Overall Experience Reviews For Sport Clips Haircuts of Edmonds

5 rating

Went in and had a great haircut! Shop was busy but the wait wasn’t too long. They have online check in now which is awesome!

2 rating

My first visit to SportClips was in September 2013. My stylist was Cho who didn't speak English and kept asking if I wanted "Three Time"....this went on for over five minutes until one of the other girls came over and translated to triple play!....the haircut was OK but when I came back a month later Cho had moved on and I got Michelle, the "Manager"....When it was my turn she asked me to wait five minutes so she could go have a smoke! She reeked of nicotine and I almost got up and left it was so bad...so a month later I moved on to Jamie who was pretty good and I stayed with her until she eventually left the company. In February 2014 I went into the shop on Super Bowl Sunday to get a cut before the game....When I arrived they were playing Hockey on the TV so I asked them to change to the Super Bowl pregame but nobody knew how to change the channel? So on went the months and I am a guy who likes to get to know a stylist and hopefully the stylist will get to know my hair? But alas from the spring of 2014 to August 2017 I went thru six more stylists plus the two above including Irene, Jamie, Allie, Corey, and Sarah....I am a good tipper....at least ten dollars and up to $50-100 for Christmas and birthdays until August 2017 when I went to see Sarah and in store I was third and waited for Sarah but when your sign said I was next up for Sarah she took someone else because the other stylist need to go on a break or home or something else? MY NAME ON THE BOARD FOR SARAH "NEXT UP" I USUALLY WAS TIPPING HER $20 AND SHE TOOK SOMEONE OTHER THAN ME....I TOLD HER I WOULD NEVER BE BACK AND THAT IS THE LAST TIME I SET FOOT IN THE MUKILTEO STORE! So August I go to Edmonds get a nice young black girl, (not the manager)...she asks me how I like it cut and I said over the ears then the first thing she does is cut two inches off my right side right above my ears! I ask if she heard me about over the ears and she said "Sorry"...so now I go a month with one side higher than the other....go figure! So a week ago Saturday 9/30/17 I go back and find a whole new crew. There were two ahead and I waited....they were playing a rerun of Thursday night football on Saturday and I asked about current college football but again nobody knew how to change the channel?..When I was next up about five more people came in and were waiting and as one girl finished I waited 19 minutes for her to process her customer out, clean her floor, talk to the manager who had just arrived at 11:45 AM (there were only two employees in the store before she arrived) talk about the party she was going too later the about the repairs on her car and by then the other stylist a pleasant Asian girl had finished and took me. Hmmmmmmm....maybe if you paid them by the haircut instead of by the hour they would work a little faster and also another point is many of the girls who left were complaining to me of low wages or not enough hours. You have low moral in your stores and are not able to keep the good ones! BTW the manager did change the channel when she got there. So the question is should I go back?

Rated 3.5 out of 5.0 based on 2 Client reviews

5
Jeff B. | November 8, 2017 Overall Experience

"Went in and had a great haircut! Shop was busy but the wait wasn’t too long. They have online chec"

2
Jeff R. | October 11, 2017 Overall Experience

"My first visit to SportClips was in September 2013. My stylist was Cho who didn't speak English and"